Comments from Customers

"I have been a customer of A&M Auto Body for 12 years. I have referred many happy and very satisfied friends to A&M over the years. A&M Auto Body does it right the first time. I highly recommend their services. You won’t be disappointed!"

- Rev. Charles A.H. Carrington

"Not only did you do a quality job fixing the damage to the outside of my car, you went the extra mile and cleaned up my mess on the inside. This is the kind of extra service I remember my grandparents use to enjoy years ago. I cannot say enough about the quality of the repair work your shop puts out, but also the high quality customer service that you provide puts your business on top."

-Debra Williams

"I must say that my mouth dropped open as your shop went over my expectations! I was so glad that I chose A&M. It's bad enough getting in a collision, but when the result is better than when you went in, that is something to crow about."

-Jill Bergstrom

"I appreciate the extra time and effort you took for me…and you even remembered my name! Impressive! It’s that level of customer service that will keep A&M in a flourishing business for many years to come."

-Allison Cohen

Testimonials

People choose A&M Auto Body because of the high quality of customer service, exceptional repair quality, and the beauty of the finished product. Every employee at A&M works hard to go beyond what customers expect. We realize that exceeding customer expectations and gaining their trust will keep them coming back year after year.

A&M is equipped to service all makes and models of vehicles, a true asset in the auto body profession. Our I-CAR gold certified technicians use digital technology to match paint perfectly, ensuring both the body and physical attributes of the vehicle will look undamaged after the repairs are complete.

Customer Service

The minute customers walk through the door at A&M Auto Body they realize that we are in the business not only to repair vehicles, but also to provide the highest quality of service possible. Customers are treated with respect from the very beginning; the impact of an experience at A&M will last far into the future, long after they drive their vehicle home.

The process begins with:
• Free estimates (no appointment necessary)
• Damage-free towing when necessary
• Assistance with:
-accident reports
-rental car arrangements
-loaner cars
-and more!

We work hard to keep appointments flexible at the convenience of our customers. Over 70% of our estimates turn into repairs completed at A&M Auto Body Collision Repair Center!

To help make the experience as pleasant as possible, we also offer:
• A Customer courtesy shuttle van
• Rental car reservations when necessary
• Complimentary loaner cars for customers when needed
• Customers are kept informed throughout the repair process

After repairs are completed and a quality check is done, all vehicles are washed and vacuumed. Customers are completely informed on the status of their vehicle:
• Special instructions & warranty information is explained thoroughly
• All the steps when picking up the vehicle are done in a timely fashion with attention to the details!
• We also provide each customer with a “customer satisfaction” reply mailer which is monitored by a third party
• A&M ranks in the top 1% in the nation for overall customer satisfaction!!

Our Customers Keep Us in Business;
We Are in the Business to Keep Our Customers Happy